Refund policy
Refund Policy
AtĀ Chic Cases, we want you to be completely satisfied with your purchase. Hereās a quick summary of our return rules:
For return or refund requests, please do not open a chargeback directly.
You can contact us by email at support@chiccases.shop or through the live chat on our website: https://chiccases.shop.
We will review your request and issue your refund directly to ensure you receive your money as quickly as possible.
Returns Accepted for 7 Days
You can return items within 7Ā days of receiving your order, provided the items are in unused and original condition.
Fees of Return Shipping
We offer a free return shipping for damaged products ājustā.
No Restocking Fee
We do not charge any restocking fees on returns for damaged products ājustā.
Non-Refundable Items
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Items damaged due to customer mishandling
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Items marked as final sale
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Free gifts or promotional items with retail value
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Original shipping charges (unless we made an error in shipping)
Damaged Goods or Incorrect Items
If you receive damaged goods or an incorrect item, please notify us within 5 business days. We will arrange a replacement at no additional cost.